Craft Your Own Python AI ChatBot: A Comprehensive Guide to Harnessing NLP So, when logical, falling back upon rich elements such as buttons, carousels or quick replies won’t make your bot seem any less intelligent. To nail the NLU is…
13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance However, KPIs identify more specific goals that can be adjusted based on performance. For example, you might identify patterns in your attrition rates (metric), indicating whether or…
